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Kings of Leon UK

<p id="isPasted">We first would like to apologise that you have received an incorrect item, as we can imagine that this is very disappointing.&#xA0;</p><p>Our customer service team will be more than happy to get this resolved right away for you. Please follow this <a href="https://kings-of-leon.gorgias.help/en-US/flows/01HRYGC57R7NED5G8H2ZKB41VB" rel="noopener noreferrer" target="_blank">link </a>to answer a few questions regarding the issue with your order.</p><p>Please ensure that your email includes your order number and a photo or two of the incorrect item are provided when prompted, thank you.&#xA0;</p><p>As soon as we receive this email we will investigate this further and get back to you with a resolution within 3 working days.</p><div data-block="true" data-editor="f5tes" data-offset-key="7181t-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="7181t-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="7181t-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="f5tes" data-offset-key="dsulq-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">If you have any further questions regarding our returns process and policies please refer to our <em>&apos;</em></span><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;"><a href="https://kings-of-leon.gorgias.help/en-US/articles/returns-122409"><em>Do you offer refunds or exchanges?</em></a></span><span style="font-size: 16px; font-family: Arial, Helvetica, sans-serif;">&apos; guide for more information.&#xA0;</span></div>

We first would like to apologise that you have received an incorrect item, as we can imagine that this is very disappointing. 

Our customer service team will be more than happy to get this resolved right away for you. Please follow this link to answer a few questions regarding the issue with your order.

Please ensure that your email includes your order number and a photo or two of the incorrect item are provided when prompted, thank you. 

As soon as we receive this email we will investigate this further and get back to you with a resolution within 3 working days.


If you have any further questions regarding our returns process and policies please refer to our 'Do you offer refunds or exchanges?' guide for more information.

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I Have Received the Wrong OrderUpdated 2 months ago