Returning for a Refund:. Refunds will be processed to the payment method used when the order was placed. Whilst most refunds are instantaneous, this may take between 5 – 10 business days to show within your account. A confirmation email will be sent
We offer refunds and exchanges within 14 days of receiving the order. To be eligible for a refund or exchange, items must be returned in their original condition (i.e. no pet hair, not washed, with original packaging), with all tags and packaging in
Returning a Wrong Item:. Firstly please speak to our Customer Service team to discuss the issue with your order. If you have not done so already, please contact our team by following through the relevant flow here. Please ensure that the item(s) bein
We do not offer free returns or provide returns labels, nor are we able to arrange collections of a return from your property. We apologise for any inconvenience caused by this. You will need to pay to return this to us, we also strongly recommend th