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Customs FeesUpdated 2 months ago

Will I be Charged Customs Fees When Purchasing From Your Store? 

For orders placed on our UK-based webstore with a total value exceeding €150, you may be subject to VAT and customs charges upon delivery to your EU address.

Here's what you need to know:

  1. VAT Responsibilities:
    • For orders over €150, VAT may be applicable based on your country's specific regulations.
    • The applicable VAT rate will be calculated and charged by your local customs authorities.
  2. Customs Charges:
    • Customs charges may apply to orders over €150, and these charges are determined by your country's customs policies.
    • Please be aware that customs processes and charges are beyond our control and vary from country to country.


Who is Responsible for Paying Customs Fees? 

Any customs or duty charges due on a package must be paid by the person receiving the package. We are unable to pay for a package to be released from customs nor are we able to reimburse these charges. 

If you are unable to pay the customs fee or decide not to, unfortunately, you will have to reject the parcel so that it is returned to us. 
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