Can I track my Order? UK OrdersUpdated 2 months ago

Amazon UK Orders: This is a tracked service available for UK orders only. 

Royal Mail UK Orders: Royal Mail offers two options:

• Tracked: This option provides tracking throughout the delivery process.
• Non-Tracked: Customers can choose this option at checkout for standard delivery without tracking.

Deutsche Post: Deutsche Post offers two options:

• Deutsche Post Priority: This option does not include tracking.
• Deutsche Post Tracked: This option includes tracking for customers to monitor the delivery status.

Unfortunately, tracking does not come as standard with all packages. Standard delivery when purchasing from a UK-based business does not include tracking therefore this option will have needed to have been selected and paid for at the checkout of this order. 

However, if you selected and paid for tracking when you placed your order you will have received a tracking number and link in the confirmation email which was sent to you when your order was shipped. 

Please follow this link for more information regarding this delivery. As we are a fulfilment centre only and not the courier responsible for the delivery of this order to your address the shipping company will be better placed to provide further assistance regarding the specific location of your order.